如果这是二手设备，则需要联系以前的所有者以使他们注销iCloud或访问https://www.icloud.com/find/并擦除该设备，然后将其从其帐户中删除。 如果您无法执行此操作，则该设备将无用。 苹果不会解锁它。

Turn off Activation Lock - Apple Support.

如果您是原始所有者，请与Apple联系。 如果提供了所需的书面文件，Apple可以删除激活锁。 将设备，带序列号的原始购买收据和带照片的身份证带到最近的Apple Store（如果已重新开业）

Genius Bar Reservation and Apple Support Options - Apple.

or contact Apple ID Support.

Apple ID - Official Apple Support.

Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)

Get Support https://getsupport.apple.com Work through the screens to get a chat option.

Apple Support schedule phone call https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

https://twitter.com/AppleSupport People have